Mumbai, 13 August 2026: One Point One Solutions Limited a global, AI-powered customer experience and enterprise operations company, announced its financial results for the quarter ended June 30, 2026.The Company reported revenue from operations of ₹158.32 crore for Q1 FY27, compared with ₹69.01 crore in Q1 FY26 a growth of 129.4% year-on-year and 64.6% quarter-on-quarter. Profit for the period stood at ₹16.31 crore, up 72.8% from ₹9.44 crore in the corresponding quarter last year. EBITDA for the quarter was ₹39.38 crore, up 91.5% year-on-year, at a margin of 24.9%. Q1 FY27 is the first full reporting period to reflect the Company's dual growth engines operating at scale: the global human services engine, now strengthened by the full-quarter consolidation of Netcom, the Company's Latin America acquisition and the agentic AI engine, powered by ResolX, a 1Point1 company, through its Resolution-as-a-Service (RaaS) model. As automation increases, the Company's revenue mix shifts toward higher-margin AI, orchestration and outcome-linked models, while human expertise moves toward more complex, judgment-led work.
EBITDA margin for the quarter reflects the consolidation of Netcom's delivery mix, while finance costs of ₹8.12 crore (Q1 FY26: ₹1.85 crore) primarily reflect acquisition-related borrowings. Prior-period figures are not directly comparable, as Q1 FY27 is the first quarter to include Netcom for the full period.
FINANCIAL HIGHLIGHTS (IN ₹ CRORES, EXCEPT EPS):
|
Particulars
|
Q1 FY27
|
Q4 FY26
|
QoQ
|
Q1 FY26
|
YoY
|
FY26
(Audited)
|
|
Total Income
|
161.90
|
99.71
|
+62.4%
|
74.50
|
+117.3%
|
331.03
|
|
Revenue from Operations
|
158.32
|
96.20
|
+64.6%
|
69.01
|
+129.4%
|
313.38
|
|
EBITDA
|
39.38
|
25.24
|
+56.0%
|
20.56
|
+91.5%
|
90.35
|
|
EBITDA Margin (%)
|
24.9%
|
26.2%
|
—
|
29.8%
|
—
|
28.8%
|
|
Profit for the Period (PAT)
|
16.31
|
10.27
|
+58.7%
|
9.44
|
+72.8%
|
38.21
|
|
Total Comprehensive Income
|
19.78
|
13.50
|
+46.6%
|
9.24
|
+114.1%
|
43.53
|
|
EPS — Basic (₹) *
|
0.62
|
0.39
|
—
|
0.36
|
—
|
1.46
|
BUSINESS HIGHLIGHTS - Q1 FY 2026-27:
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Services engine: First full-quarter consolidation of Netcom BCC (LATAM), extending near-shore delivery for the Americas
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AI engine: ResolX ended Q1 FY27 with 12 live deployments across 7 enterprise clients spanning insurance, aviation, banking, automotive and digital assets, and including two of India's largest life insurers, two Central American banking institutions won on the back of Netcom BCC acquisition, a leading Indian airline, and a premium European motorcycle marque with clients averaging more than one deployment each, and an active pipeline of proofs of concept across India, the Middle East, the USA and Latin America.
-
150K+ resolutions delivered. 40%+ efficiency gains achieved across deployments. Resolution-as-a-Service, delivering measurable impact at scale.
The results come as the customer experience industry undergoes a structural shift: enterprises are moving beyond fragmented, point-solution AI toward integrated intelligence that combines AI, human expertise, domain depth and operational execution. 1Point1's strategy anticipates this shift, helping enterprises move from managing activity to achieving agreed, measurable outcomes, as captured in the Company's narrative, “From Conversations to Resolutions.”
GROWTH STRATEGY & FY 2026-27 OUTLOOK:
Following a strong start to FY27, with Q1 revenue from operations of ₹158.32 crore, the Company expects to sustain its growth momentum through the remainder of the financial year. One Point One Solutions Ltd. is targeting approximately 2x year-on-year revenue growth for FY27, while maintaining its current operating metrics.
Speaking on the performance, Mr. Akshay Chhabra, Chairman and Managing Director, One Point One Solutions Limited, said: “Q1 FY27 is the first quarter in which both of our growth engines are visible at full scale- global human services, now deepened by Netcom BCC, and agentic AI through ResolX; and revenue has more than doubled year-on-year as a result. Agentic AI is resetting the starting line in customer experience, and we come to it with 8,000 people, 100+ enterprise logos and two stock-exchange listings. Our focus is disciplined: automate the routine, elevate the human, and be accountable for resolution, not activity. That is what it means to be Wired for Outcomes and it is why we enter FY27 with greater scale, capability and addressable opportunity than at any point in our history.”
